Xerox

Revenue

$10.265 billion (2017)

Employees

35,300 (2017)

Founded

1906



Overview:
Xerox Corporation is an American global corporation that sells print and digital document solutions, and document technology products in more than 160 countries. Xerox is headquartered in Norwalk, Connecticut (having moved from Stamford, Connecticut in October 2007), though its largest population of employees is based around Rochester, New York, the area in which the company was founded. The company purchased Affiliated Computer Services for $6.4 billion in early 2010. As a large developed company, it is consistently placed in the list of Fortune 500 companies.

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Industries:
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Information Technology
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Hardware



Similar firms (based on pattern co-occurrence):
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2 shared patterns
Business Model Patterns:

Performance-based Contracting

How they do it: Xerox has been very successful in establishing a service business. The company launched ”Managed Print Services” in which it manages fleets of printers and multi-function devices, even those made by other companies, for enterprise clients. Xerox provides maintenance, upgrades, paper and toner replenishment. Clients only pay for pages printed, for a simpler experience and lower operating cost.

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Rent Instead Of Buy

How they do it: Xerox was a pioneer in supplying photocopiers and printers to enterprises on a rental basis in the late 1950s. Instead of buying equipments with a high initial capital expenditures, firms could rely on flexible rental contracts.

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