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Guaranteed Availability 20#

Within this model, the availability of a product or service is guaranteed, resulting in almost zero downtime. The customer can use the offering as required, which minimizes losses resulting from downtime. The company uses expertise and economies of scale to lower operation costs and achieve these availability levels.


Force Directed Circle

Minimum observation count: 1

Examples: Iconic Cases

Google→ Amazon Web Services→ Netflix→ SAP→ Salesforce→

How they do it: Google’s value proposition of search engine advertising is available 24/7 from anywhere in the world. Opposed to traditional advertising, Google’s advertising solutions allow customers to target their customers independent of their location and time, hence has the ability to reach a customer 24/7 as well.
Learn more about Google →

How they do it: AWS guarantees its customers 24/7 availability of cloud computing capacity. This allows them to price in maitenance and sell their capacity at a premium with full serice.
Learn more about Amazon Web Services →

How they do it: Netflix’s offering is available 24/7 due to its digital nature, allowing it to scale its userbase rapidly.
Learn more about Netflix →

How they do it: For it’s cloud platform offering, SAP’s System Availability SLA is 99.5%, meaning, that during any time period, SAP’s customer can count on the software to be available for this percentage, and is otherwise compensated according to a service level agreement.
Learn more about SAP →

How they do it: With Salesforce Trust, Salesforce provides a dedicated platform where customers and third parties can assess the status of Salesforce’s servers and check its security. Salesforce Platform has a proven 99.9+ percent uptime record for years. To ensure maximum uptime and continuous availability, Salesforce Platform provides redundant data protection and the most advanced facilities protection available, along with a complete data recovery plan.
Learn more about Salesforce →



Top Industries     Pattern Co-Occurrence

Below, the top industries for the pattern "Guaranteed Availability" are displayed, in order to get insights into how this pattern is applied across different industries. We've collected data from 9 firms using this pattern.


Top Industries
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Software
50% of firms using pattern
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Services
15% of firms using pattern
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Information Technology
11% of firms using pattern

All Industries

Below, the pattern "Guaranteed Availability" is analyzed based on co-occurrence, in order to get insights into how this business model pattern is applied in combination with other patterns within the firms we studied.


Top Co-Occurrences
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Lock-in
3 pattern co-occurrences
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Digitization
3 pattern co-occurrences
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Leverage Customer Data
2 pattern co-occurrences

All Co-Occurrences


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