How they do it: McFit’s fitness centers are all open 24/7 allowing its customers to work out every day and time of the week. By having a completely self-serviced offering, the personnel needed to guarantee the around-the-clock opening hours is minimal.
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How they do it: Dropbox file hosting service is available 24/7, allowing customers to access their files anytime and from anywhere.
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How they do it: Customers that subscribe to Hilti’s ”Fleet Management” product, subscribe to a guaranteed possibility to use Hilti’s tools. Hilti takes care of maitenance and service and also replacement if needed. This allows the customer to minimize its construction downtime due to tool problems.
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How they do it: With Salesforce Trust, Salesforce provides a dedicated platform where customers and third parties can assess the status of Salesforce’s servers and check its security. Salesforce Platform has a proven 99.9+ percent uptime record for years. To ensure maximum uptime and continuous availability, Salesforce Platform provides redundant data protection and the most advanced facilities protection available, along with a complete data recovery plan.
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How they do it: For it’s cloud platform offering, SAP’s System Availability SLA is 99.5%, meaning, that during any time period, SAP’s customer can count on the software to be available for this percentage, and is otherwise compensated according to a service level agreement.
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