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Pay What You Want 36#

The buyer pays any desired amount for a given commodity, sometimes even zero. In some cases, a minimum floor price may be set, and/or a suggested price may be indicated as guidance for the buyer. The customer is allowed to influence the price, while the seller benefits from higher numbers of attracted customers, since individuals’ willingness to pay is met. Based on the existence of social norms and morals, this is only rarely exploited, which makes it suitable to attract new customers.


Apply this pattern to your own business and create your next innovative business model!

Examples: Iconic Cases

How they do it: In 2010 Panera Bread Bakery opened their first pay-what-you-want cafes, nonprofit cafes in which every menu item is paid for by donations. The concept behind this is that customers who can afford more pay more than the cost of the meals, allowing customers who can’t afford the meals to also benefit. These cafes reportedly still brought a profit which was reinvested in job training programs in the cafes.
Learn more about Panera Bread Bakery →

How they do it: Humble Bundle offers game bundles with 3-5 games and lets customers determine the price they want to pay. Part of the price goes to charity organizations. The company also has specials such as ”beat-the-average”. This gives customers who pay more than the average paid price a bonus in the games.
Learn more about Humble Bundle →



Apply this pattern to your own business and create your next innovative business model!