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Solution Provider 47#

A full service provider offers total coverage of products and services in a particular domain, consolidated via a single point of contact. Special know-how is given to the customer in order to increase his or her efficiency and performance. By becoming a full service provider, a company can prevent revenue losses by extending their service and adding it to the product. Additionally, close contact with the customer allows great insight into customer habits and needs which can be used to improve the products and services.


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Examples: Iconic Cases

How they do it: Microsoft offers everything needed to run a personal computer. This includes the operating system as well as support software such as an internet browser of the office applications.
Learn more about Microsoft →

How they do it: Cisco offers full solutions for various business types, industries and themes. The solutions include both software and hardware components.
Learn more about Cisco →

How they do it: The Apple iPod in combination with iTunes offers a full solution for the customer’s music consumption, ranging from the physical device to listen to music portably to the actual content to be put on the iPod.
Learn more about Apple iPod/iTunes →

How they do it: Deutsche Post mainly specializes on all logistics processes, offering customers packaging and shipping supplies and services.
Learn more about Deutsche Post →

How they do it: AWS is a full solution provider in the area of cloud computing. As a one-stop-shop it offers a wide range of services such as computing, storage, networking, application services and developer tools.
Learn more about Amazon Web Services →



Apply this pattern to your own business and create your next innovative business model!

Start the ideation