The point of sale of consumables moves to the point of consumption. This generates a stronger lock-in and results in higher customer retention. When the point of sale is shifted away from competing products, the customer becomes less sensitive to price.
How they do it: Bird offers electric scooters on every city street corner. A scooter can be used by anyone who installs the corresponding smartphone app. The app collects data points and the price you pay depends on the distance driven.
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How they do it: New concepts that also approach the pattern of "object as point of sale" are the increasingly popular smart glasses. Available from Google or Facebook, smart glasses allow customers to buy what they see on the spot.
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How they do it: Ubitricity moves the value creation from the charging station to the electric car with its mobile metering technology. The mobile and calibrated electricity meter is available, for example, in the ubitricity SmartCable – and not still stationary in the charging station. This technology opens up new opportunities for EV value creation and even access to the energy market.
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How they do it: Amazon Alexa is a Voice Assistant which is installed inside homes via the Echo smart speaker. Alexa answers the user’s questions and can trigger actions. For instance, the user can add things to a shopping list and order them from Amazon just via voice.
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How they do it: Amazon has introduced the "Amazon Dash Cart". This allows shoppers to fill up two shopping bags through a camera system that recognize what is put into the shopping cart. The customer's credit card is charged after leaving the supermarket through a specific door system.
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