Freemium 18#
The basic version of an offering is given away for free in the hope of eventually persuading the customers to pay for the premium version. The free offering is able to attract the highest volume of customers possible for the company. The generally smaller volume of paying ‘premium customers’ generate the revenue, which also cross-finances the free offering.
Examples: Iconic Cases
How they do it: Amazon is giving away a free 1-month trial for its premium subscription ”kindleunlimited” which allows the customer unlimited access to media such as e-books, magazines and audio books for a flat fee payable every month. This enables customers to test the service and Amazon to upsell the full subscription to users of the free trial.
Learn more about Amazon Kindle →
How they do it: A basic version with limited hosting space is offered to customers for free. However, customers then have the chance to purchase subscriptions for larger amounts of storage space.
Learn more about Dropbox →
How they do it: A lot of apps in the Apple AppStore are accessible for free but then only allow using limited features or a trial period for the full version. To have access to the full version permamently, the user has to purchase a premium version.
Learn more about Apple iPhone/AppStore →
How they do it: Spotify is a freemium service; basic features are free with advertisements or limitations, while additional features, such as improved streaming quality and music downloads, are offered via paid subscriptions.
Learn more about Spotify →
How they do it: Much of Skype’s service is free. Skype-to-Skype calls to other users are free of charge, while calls to landline telephones and mobile phones (over traditional telephone networks) are charged via a debit-based user account system called Skype Credit.
Learn more about Skype →
Below, the top industries for the pattern "Freemium" are displayed, in order to get insights into how this pattern is applied across different industries. We've collected data from 5 firms using this pattern.
Top Industries
17% of firms using pattern
14% of firms using pattern
12% of firms using pattern
All Industries
Below, the pattern "Freemium" is analyzed based on co-occurrence, in order to get insights into how this business model pattern is applied in combination with other patterns within the firms we studied.
Top Co-Occurrences
7 pattern co-occurrences
5 pattern co-occurrences
5 pattern co-occurrences