A full service provider offers total coverage of products and services in a particular domain, consolidated via a single point of contact. Special know-how is given to the customer in order to increase his or her efficiency and performance. By becoming a full service provider, a company can prevent revenue losses by extending their service and adding it to the product. Additionally, close contact with the customer allows great insight into customer habits and needs which can be used to improve the products and services.
How they do it: AWS is a full solution provider in the area of cloud computing. As a one-stop-shop it offers a wide range of services such as computing, storage, networking, application services and developer tools.
Learn more about Amazon Web Services →
How they do it: Flyeralarm provides printing solutions for customers in all formats ranging from small business cards to large posters. Next to paper and similar materials it also individualizes physical objects such as tshirts, pens or other branding products.
Learn more about Flyeralarm →
How they do it: SAP offers coverage over a wide range of areas via its enterprise software to manage business operations and customer relations. In 2017, there were over 300 individual products in its product database, covering virtually all aspects of ERP systems and software. It’s estimated that 77% of all global business transactions come in contact with an SAP system.
Learn more about SAP →
How they do it: Deutsche Post mainly specializes on all logistics processes, offering customers packaging and shipping supplies and services.
Learn more about Deutsche Post →
How they do it: Salesforce provides a vast range of products that provide value for virtually all aspects of enterprise and SME operations, with dedicated offerings in CRM, marketing, sales etc. With AppExchange integrating third-parties on Saleforce’s platform, it can be considered a one-stop-shop for enterprise software.
Learn more about Salesforce →
Below, the top industries for the pattern "Solution Provider" are displayed, in order to get insights into how this pattern is applied across different industries. We've collected data from 5 firms using this pattern.
Below, the pattern "Solution Provider" is analyzed based on co-occurrence, in order to get insights into how this business model pattern is applied in combination with other patterns within the firms we studied.
